Privacy Policy

Zynchronise (Pty) Ltd ("We" or "Our") is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable South African privacy laws. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website www.zynchronise.com ("Our Site"). By using Our Site, you consent to the practices described in this policy.

This policy should be read in conjunction with Zynchronise’s Terms and Conditions, End User Level Agreement, Privacy page, and any agreement entered with Zynchronise. 

1. Definitions and Interpretation

1.1 Personal Data: Any information that identifies an individual, such as names, email addresses, and contact details, as defined under POPIA.

1.2 Processing: Any action performed on personal data, including collection, storage, sharing, or deletion.

1.3 We/Us/Our: Refers to Zynchronise (Pty) Ltd, a company registered in South Africa.

2. Information We Collect

2.1 We only collect personal data when you voluntarily provide it, such as when contacting us via email or completing an online form.

2.2 The data we collect may include:

• Name

• Email address

• Phone number

• Any additional information you provide in your communication

2.3 We collect, process, and store personal information of employees strictly for software integration purposes. This includes, but is not limited to, names, email addresses, phone numbers, identification numbers, tax numbers, job titles, appointment dates, and unique identifiers (such as UUIDs and external IDs). The processing of this data is necessary for payroll administration and integration between Zynchronise and the relevant Payroll system.

2.4 We take all reasonable and appropriate measures to ensure the security and confidentiality of personal information, preventing unauthorized access, loss, damage, or misuse. Employee information will only be retained for as long as contractually agreed upon between both parties. In accordance with POPIA, employees have the right to:

• Access their personal information,

• Request corrections or deletions where applicable,

• Object to the processing of their personal data in certain circumstances, and

• Lodge complaints with the Information Regulator if they believe their rights have been infringed.

2.4 We do not collect or process special categories of personal data unless explicitly required by law and with your prior consent.

3. How We Use Your Data

3.1 Your personal data may be used for the following purposes:

• Responding to your inquiries

• Providing requested services

• Complying with legal obligations

3.2 We do not share, sell, or distribute your personal data to third parties except:

• Where required by law

• With your explicit consent

• To service providers assisting in our business operations under confidentiality agreements

3.3 Should Zynchronise System merge with or be acquired by another entity, your information will be transferred subject to the provision of reasonable notice by Zynchronise.

4. Your Rights Under POPIA

4.1 As a data subject under POPIA, you have the following rights:

• Right to Access: Request details of the personal data we hold about you.

• Right to Correction: Request updates or corrections to inaccurate or incomplete data.

• Right to Deletion: Request the removal of your data where legally applicable.

• Right to Object: Object to processing in certain circumstances.

• Right to Withdraw Consent: Withdraw consent for data processing at any time.

4.2 To exercise any of these rights, please contact us using the details in Section 7.

5. Data Storage and Security

5.1 We store your personal data securely and implement reasonable safeguards to protect it from unauthorized access, modification, or loss.

5.2 If we store or transfer data outside South Africa, we ensure adequate protection measures are in place to safeguard your privacy.

6. Cookies and Tracking Technologies

6.1 Our Site may use cookies to improve user experience. You can adjust your browser settings to refuse cookies, though this may affect site functionality.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Zynchronise (Pty) Ltd
info@zynchronise.com
021 879 5445
Unit 304, 3rd Floor, The Harrington, 50 Harrington Street, District Six, Cape Town, 7925

8. Changes to This Privacy Policy

8.1 We may update this Privacy Policy from time to time to reflect legal or operational changes. Any modifications will be posted on Our Site, and your continued use of Our Site constitutes acceptance of the updated policy.

This Privacy Policy is governed by South African law, and any disputes arising from it shall be resolved in the courts of the Republic of South Africa.